Safe, Stable Homes for Children in Care

JECS is a trusted provider of 24/7 residential care for children under the guardianship of South Australia’s Department for Child Protection. With deep roots in the Vietnamese community, we specialise in trauma-informed, culturally safe care that supports children through periods of instability, change and recovery.

Staying Connected

Cultural Belonging

Trauma Aware

Therapeutic Support

Feeling Grounded

Stability & Safety
Happy-children

Starting with safety and trust

Every Child Deserves to Feel Safe, Seen, and Supported

Children in residential care have often faced instability, loss, or trauma. At JE Community Services, we offer more than just housing — we provide homes where children are cared for by skilled staff who listen, understand, and support them every day.

We create space for children to stay connected to culture, language, and identity — especially for Vietnamese, Aboriginal & Torres Strait Islander and CALD communities.

Our team works around the clock to provide calm, structured support in every home.

Stronger Communities, Better Care

How We Give Back Beyond Our Homes

Our commitment to children goes beyond residential care. We work with local communities to raise awareness, support families, and strengthen cultural connections — especially within South Australia's Vietnamese and CALD communities.

Key Areas of Our Work

Where We Focus, and Why It Matters

Residential care isn’t one-size-fits-all. We work with the Department for Child Protection to support children who often have complex care needs, disability, or disrupted placements. Our focus areas reflect where we can make the greatest difference — with culturally safe homes, trained staff on site 24/7, and a strong understanding of how trauma affects daily life.

Residential Care

Safe, supported homes for children and young people under DCP guardianship — staffed 24/7 with trained carers.

Disability Inclusive

Our homes support a wide range of needs, including children with disabilities or developmental concerns.

Cultural Support

We have strong ties to the Vietnamese community to help children feel connected to who they are.

How it works

Understanding Residential Care in SA

Residential care is designed for children and young people who can’t live safely with family or in foster placements. It’s provided under strict government guidelines, with trained staff onsite 24/7. Here’s what you need to know about how it works, who it’s for, and what makes it different.

Who is residential care for?

It’s for children and young people under the guardianship of the Chief Executive, Department for Child Protection. Most have experienced trauma, disrupted care, or other challenges that make family-based placements unsuitable or unsafe.

What kind of support do children receive?

Support is provided by our trained staff around the clock. This includes help with daily routines, emotional regulation, therapeutic care, connection to school and health services, and support with cultural identity, with a particular connection to the Vietnamese community.

How is this different to foster care or group homes?

Residential care provides a higher level of structure and support.

Our homes are staffed around the clock by people trained in trauma-informed care. It’s most often used when other placements — like foster care — haven’t been the right fit, and involves close collaboration with the Department for Child Protection and other professionals to give children the consistency they need.

All JECS staff hold and maintain relevant working with children checks at all times.

How We Approach Our Work

Guiding Principles In Every Home

Respect

We listen, speak honestly, and recognise each child’s story, background, and identity without judgement.

Belonging

Culture, connection, and community aren’t extras — they’re built into daily routines and relationships.

Safety

Every decision we make puts physical, emotional, and psychological safety first — always.

Start A Conversation With Us

Get In Touch With Our Team

If you’re looking to refer a child or young person — or you just want to learn more about what we do — we’re here to listen. Our team is available to answer questions, talk through options, or help you get started.

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